When it comes to creating a small business website, there are a few key things to keep in mind. Small business website design can make or break the success of a business, as it’s often the first impression customers have of a company. To ensure your small business website is optimised for success, there are certain dos and don’ts that should be taken into consideration. In this blog post, we will cover the essentials of small business website design to help you create an effective business website.

Do your research

It is essential to do your research before launching a website for your small business. Spend time researching what kind of website you need, the goals you want to achieve with your website, and the best web design practices. Research the competition to determine what kind of website they have and what makes it successful. Consider the types of visitors who will be visiting your site and their needs. Use these insights to inform your website design decisions and ensure that your website meets the needs of your customers. Make sure to also check out successful websites in other industries for inspiration.

Find a web designer who understands your business

When selecting a web designer for your small business, it’s important to look for someone who not only has the technical skills to create an effective website but also understands the mission and values of your business. The right web designer should be able to help you craft a website that will help you reach your goals and effectively communicate your message.

Be sure to ask any potential designers to provide samples of their work and references. You should also look for a web designer who is up-to-date on the latest web design trends, understands the importance of user experience, and can create a website that looks great across all devices.

The process of finding a web designer should also include discussing your budget and timeline with them. Be honest and upfront about what you can afford and how long it will take to develop the site.
Make sure that you set expectations from the start so that you can get the best possible results from the project.

Keep it simple

When it comes to website design for your businesses, simplicity is key. Your website should be easy to navigate and uncluttered. Too many complex features can be overwhelming for the visitor and will take away from the overall user experience. It’s important to remember that you don’t need to pack every page with information and graphics in order to make an impact.

In fact, by keeping things simple, you’ll be able to keep visitors engaged and focused on what matters most: your product or service.

When designing your website, consider the following tips for keeping it simple:

  • Use simple navigation: Choose a navigation style that is easy to understand and use.
  • Keep text concise and informative: Focus on using language that is straightforward and to the point.
  • Use basic colors: Pick two or three colors that are easy on the eyes and stick to them.
  • Avoid excessive animation: Too much animation can be distracting and reduce the usability of your site.
  • Limit pop-ups: Pop-ups can be intrusive and take away from the overall user experience.
    By following these tips, you can ensure that your website is designed with simplicity in mind, which will give visitors a better experience and help you better engage with them.

Make sure your website is responsive

Having a website that is not responsive can be detrimental to your business. A responsive website is one that automatically adjusts its layout, content, and design to fit any size screen. This ensures that your website looks great and functions properly regardless of whether it’s being viewed on a laptop, tablet, or smartphone.

With the ever-growing number of people using mobile devices to access the internet, having a responsive website has become more important than ever. Making sure that your website looks good and functions properly on all devices helps to ensure that your visitors have a positive experience, no matter what device they’re using.

In addition to making sure your website is mobile-friendly, you should also make sure that it’s optimised for speed and performance. Poor performance on mobile devices can lead to higher bounce rates and fewer conversions. Optimising for speed and performance involves making sure the code is clean and well-structured, minifying and compressing resources, reducing the number of redirects, and taking advantage of caching techniques.

By creating a responsive website, you can be sure that your website will look great and function properly no matter what device it’s being viewed on. This will help to ensure that your visitors have a positive experience and are more likely to stay on your website longer and convert.

Include calls to action

Calls to action (CTAs) are essential elements of website design, especially for small businesses. CTAs tell visitors what to do next and can help convert them into leads or customers. They should be easy to spot, highly visible, and direct the user to take a specific action.

Make sure your CTA is clearly visible, concise, and has a strong message. It should stand out from the rest of the content on your page and make it clear what action you want the user to take.

Your CTA should be as specific as possible, such as “sign up for our newsletter” or “buy now.” Don’t forget to include a link that takes the user to the next step in their journey.

Finally, make sure your CTA is placed prominently on the page. It should be easy to find, and it should be the first thing a user sees when they land on your page. The more visible and accessible it is, the more likely it is to be clicked.

Use high-quality images

Using high-quality images on your website is an essential part of web design for small businesses. Quality images help to create a positive first impression with visitors and can help build trust with potential customers. Professional, high-quality images can also show that your business takes its website seriously.

When choosing images for your website, you want to ensure that the image is of the highest quality possible. This means using stock photos or original photos taken by a professional photographer. If you opt for stock images, be sure to read through the licensing agreement so you are aware of any restrictions.

You also want to ensure that any images you use are relevant to the content of your website. Images that are related to your product, service or topic will help keep visitors engaged and will encourage them to stay on your website longer.

Finally, when it comes to images, always consider how quickly they load. If an image takes too long to load, visitors may move on before they see it. Make sure your images are optimised and compressed to reduce their file size and increase loading speed.

By taking the time to select high-quality images and optimise them for your website, you can create a better experience for your visitors, which can result in more conversions and leads.


In conclusion, designing a website for your small business can be a daunting task, but by following these dos and don’ts, you’ll be well on your way to creating an effective online presence that drives traffic and conversions.

Remember to keep your design simple and user-friendly, prioritise mobile responsiveness, and showcase your unique value proposition. Avoid common pitfalls like cluttered layouts, slow loading times, and confusing navigation.

By incorporating these best practices into your web design strategy, you can build a website that not only looks great but also helps you achieve your business goals. With a little effort and attention to detail, your website can be a powerful marketing tool that sets your small business apart from the competition.